Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Business information (business name, address, industry)
• Payment information (processed securely by Stripe)
• Website content you provide or upload
• Communications with our support team

We also automatically collect certain information when you use our services:

• Device and browser information
• IP address and approximate location
• Usage data and analytics
• Cookies and similar technologies

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send marketing communications (with your consent)
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse

3. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and our cookie consent banner.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site
• Marketing cookies: Used to deliver relevant advertisements

You can manage your cookie preferences at any time through our cookie settings.

4. Third-Party Services

We work with trusted third-party service providers to operate our business:

• Google Analytics 4: Website analytics and user behavior analysis
• Meta (Facebook) Pixel: Advertising effectiveness measurement
• Stripe: Secure payment processing
• Supabase: Data storage and authentication
• Vercel: Website hosting and delivery

These providers have their own privacy policies governing their use of your data.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights

If you are in the European Economic Area (EEA), you have certain rights under GDPR:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@emmalish.com.

7. California Privacy Rights

If you are a California resident, you have additional rights under the CCPA:

• Right to Know: Request disclosure of personal information collected
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information
• Right to Non-Discrimination: Equal service regardless of privacy choices

We do not sell your personal information. To submit a request, contact privacy@emmalish.com.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@emmalish.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@emmalish.com
• Website: https://emmalish.com/contact

For EEA residents, you also have the right to lodge a complaint with your local data protection authority.